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Returns & Exchanges
We want you to love your look. If you are not completely satisfied with your purchase, we offer a 30-day trial period for all frames, including prescription orders.
1
Initiate Request
Visit our online returns portal and enter your order number and zip code.
2
Print Label
Select the items you wish to return or exchange and print the prepaid shipping label provided.
3
Package Items
Place the glasses in their original case and packaging to ensure they are protected during transit.
4
Drop Off
Hand your package to the designated carrier. Refunds are processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing